A Clear Bathroom Renovation Process

You fill in our form or call us. We respond the same day to understand what you need and book a free in-home consultation.

Steve comes to you. Walks the space, listens to what you want, asks the questions you didn't know to ask. We discuss layout possibilities, recommend suppliers for your finishes, and talk through the scope of work.

We send you a written quote with a fixed price for the full scope of work. No estimates. No ranges. No "from" pricing. The price you sign is the price you pay — unless you choose to change scope, and even then we quote any change in writing before we start.

Build starts within 1–2 weeks of you accepting the quote. Most bathrooms take 3–4 weeks from demolition to fit-off. You hear from us every day — what we did today, what we're doing tomorrow, and any decisions needed from you.

On the final day we walk you through the bathroom, hand over manuals and warranty paperwork, and answer every question you have. Three months later, we come back to inspect everything after you've lived with the space.

Rotting timber. Ancient plumbing. Dodgy electrical from a previous renovation. These things are rare in our experience — but when they happen, we stop, photograph it, recommend the fix, quote it in writing, and only proceed once you approve.